These are the failure messages of payment:
error_code | error_message | description |
---|---|---|
generic generic_decline try_again_later transaction_not_allowed rule | Generic reason - user should contact their bank | We're sorry, the card was declined. Please try again or use another card. |
authentication_failed payment_intent_authentication_failure | Authentication failed | We're sorry, the payment was declined because authentication failed. Please try again |
insufficient_funds | Insufficient funds | We're sorry, the card was declined due to insufficient funds. Please try again. |
issuer_declined generic_decline contact_card_issuer do_not_honor | User's bank declined the payment | We're sorry, your bank has declined this payment. Please contact your bank to unblock this payment or try a different card. |
timeout | Failed connection - user should try again | We're sorry, something went wrong and we weren't able to process your payment. Please try again. |
invalid_card | Invalid card details | We're sorry, the card number is invalid. Please try again. |
expired_card | Expired card | We're sorry, this card is expired. Please try another card. |
tabby_rejected | Tabby rejected | Sorry, Tabby is unable to approve this purchase. Please use an alternative payment method for your order. |
retry_limit_exceeded | Too many failed attempts | We're sorry, there's a limit to the number of payment attempts per day. Please try again tomorrow or contact us for support at [email protected]. |
duplicate_payment | Duplicate payment | We're sorry, the card was declined because there was a similar payment charged recently. Please try a different card or contact your bank to unblock this payment. |
invalid_bin | Card issued by a non-supported bank | We're sorry, this card is issued by a bank which is not supported. Please try again with a different card. |
invalid_expiry | Invalid expiry | We're sorry, the card expiry date is invalid. Please try again. |
incorrect_verification_code | Incorrect CVC/CVV | We're sorry, the card was declined because the CVC/CVV number is incorrect. Please try again. |
cvv2_failure invalid_amex_cvv | Incorrect CVV | We're sorry, the card was declined because the CVV number is incorrect. Please try again. |
tabby_minimum | Below Tabby minimum amount | The minimum payment amount to use Tabby is AED 10. Please try an alternative payment method. |
not_supported_card subscriptions_card_not_supported | Card not supported | This card is not supported. Please use a different card. |
authentication_expired | Authentication incomplete | They payment was declined because authentication wasn't completed successfully. Please try again. |